Overview of WP Engine:
WP Engine was founded by Jason Cohen, Cullen Wilson, and Ben Metcalfe in the year 2010. The company’s headquarter is located in Austin, Texas.
WP Engine is a privately held company and it runs a world-class network infrastructure. The company has thee data centers located in Midwest of the United States, in London, and in Tokyo.
WP Engine is a premium managed hosting service for websites built with WordPress. The company specializes exclusively in WordPress; and WP Engine is a large-scale, highly-managed hosting service with more than 500,000 customers in 120 countries.
Before we dive into more detailed information of WP Engine, let’s take a quick look at some of its unique features for WordPress users that most of hosts do not offer or charge extra for. These special features includes, git version control, easy transferable installs from free to paid accounts, staging: instantly create a copy of your site for testing, and options to move to PHP7, the latest version of PHP.
Besides that, WP Engine also offers other most advanced and comprehensive managed WordPress hosting features. The most advanced features includes:
- Advanced Security Features:
Not only that, but WP Engine also partner with third party security firms to get regular code reviews and security audits as well. Your security is also guaranteed as whenever you get hacked, WP Engine will fix it for free.
- Support and Customer Services:
One of the reasons you may want to consider WP Engine is their 24/7 customer service. The WP Engine customer support are always ready for 24/7 hours to help you out with almost anything. They have a support team of around 100 WordPress experts. They boast over 97% customer satisfaction with thousands of customer interactions per day.
Not only live chat is available for 24/7 in the company but also phone support is available at all hours for all customers with all plans except for the personal plan.
However, in case if any issues cannot be immediately resolved by the support team via live chat or phone calls, the support staff will created an internal support ticket for you.
There are also a dedicated Customer Experience Operation team who work continually to improve the WP Engine customer experience.
- CDN for Even Faster Loading
In order to make their hosting even faster, WP Engine offers CDN (content delivery network) in partnership with NetDNA.
Likewise, the customers with having the personal plan can access the CDN for a $19.95 per month while for the customers having business and professional plans, the CDN is included for free. Enterprise and Premium get the first 1000 GB free and after that it’s cost $0.12/GB.
- Money Back Guarantee
WP Engine offers 60 days money back guarantee. If the customer is not happy with the services of WP Engine, they can cancel their account within first 60 days and receive a full refund. The guarantee applies to the Personal, Professional, and Business plans only.
Pros and Cons of using WP Engine:
- WordPress Experts: WordPress is one of the biggest name in the website business and WP Engine bills itself as a WordPress specialists or experts, and for the most part, this is true. Most of their staff knows the platform of inside and outside, and are all time available to answer all the questions quickly, but especially during the business hours.
- Good Value: Since all the four plans of WP Engine are expensive, one will get a lot more from your money no matter what plan you pay for. With WP Engine one will get unlimited data transfers, malware scanning, and daily backups, and removal.
- WP Engine Performance: What makes WP Engine more interesting is that they have consistently high uptimes along with 100% uptime guarantee. Even if it is not 100%, WP Engine maintains a very high uptime well above the industry standard of 99.99%. Besides that, WP Engine also includes other perks such as on-click restores, instant backups, and quick fixes if customer’s site gets hacked.
- Reliability: What makes WP Engine so special is that it’s proprietary front-end layer system can handle traffic spikes so easily without slowing down your site.
- Rave Reviews: Along with its great customer services and reliability, WP Engine has met many expectations and is considered as one of the popular hosts that gets great reviews from so many customers.
CONS of using WP Engine:
- WP Engine Pricing: One of the disadvantages of using WP Engine is that the pricing of WP Engine is unquestionably expensive. Even their cheapest plan offers only 10GB for a single site at $14.50 a month, at least $10 per month more than one get form other shared hosting providers. Until and unless if anyone’s gets a lot of visitors’ per month and does not take up a lot of disk space, one should go with a cheaper hosting provider.
- Engine Alternatives: WP Engine swears by its expertise, and more than lives up to its name. However, there are some limitations to its uses, and users looking for a WP Engine alternatives do have options. 1&1 offers lower pricing as well as no visitor cap, and with an unlimited plan you get email hosting as well as unlimited installations and storage. And if you want a CDN on a personal-level plan, Pressable is a better bet, which offers CDN at every pricing level.
- No Domain Registrations: As it is known that WP Engine can offer hosting services. However, it does not have domain registrations which means one will not have to register their domains with another company, which some customers might find it inconvenient.
- Disallowed Plugins: Another cons of WP Engine is that they does not allow anybody to install certain plugins on their WordPress site. It might be because they conflict with or duplicate WP Engine’s features, or cause a high server load. This includes many caching, backup, related post plugins, and others.
Should You Choose WP Engine?
As we already mentioned above that WP Engine is considered as one of the biggest names in managed WordPress hosting. This is all because they have a rock-solid performance and a bunch of developer-friendly workflows.
However, with that being said, if you are 100% focused on performance then you might want to give a quick look into Kinsta instead.
But we must say Kinsta’s developer workflows are not quite as strong as one and only WP Engine. And if you like WP Engine’s easy and precise create- Deploy workflow then you might be willing to take that tiny performance hit for easier development plus WP Engine’s performance is no slouch.
Last but the least, it won’t be wrong if you guys probably choose either Kinsta or WP Engine. But if you liked what you saw and read of WP Engine’s features, support and performances, you definitely won’t be disappointed if you sign up WP Engine.